Center Staging Shipping/Ordering Policies
 

1. Orders can be placed via this website using a secure page from PayPal
2. Orders can be placed by calling (504) 247-0020 or our toll free number 866-508-0975
   Mon-Fri from 9am-5pm CST and Saturday from 9am-12pm CST.
   We are closed on Sunday.
   For customer support related questions or product information, please email our support department.
   All emails will be answered within 24 hours.
3. Orders can be placed via fax 24hrs a day at 504-247-0232.

1. Credit Cards:  We accept Visa, MasterCard, American Express, and Discover. Credit Card processing is handled through PayPal. You do not have to set up a PayPal account to purchase from Center Staging.
   Please have all appropriate information including the cardholder’s billing address.
2. Money Orders – Orders will be shipped immediately upon receipt of money order.
3. Checks – Orders are held till the check(s) clear and then order will be shipped out
4. Open Accounts - If approved, you can have an open account with Center Staging where you will be billed at the end of the month for purchases made during the month. To apply for an open account you must setup a login account by clicking on "Login" then "New Account" and supply the requested information. Then send an email to our billing department stating that you'd like to have an open account. Our billing department will then contact you to obtain other information necessary to setup your account and upgrade your security level to allow online purchasing without needing a credit card.
5. All money orders and checks should be mailed to:

Center Staging, Inc.

1. FREE Shipping via UPS Ground on orders of $199 or more in the continental US.
2. Orders under $199 will be assessed the corresponding UPS shipping cost for the weight and destination.
3. Military Address Orders will be assessed the corresponding USPS shipping cost for the weight and destination.
4. Most orders are shipped out same or next day depending on stock availability
5. UPS Next Day, 2nd Day, and 3 Day Select are also available. The cutoff time for these options is 11 AM EST
6. We will ship to P.O. Boxes only through the U.S. Postal Service.
7. We do NOT request or require a signature for UPS deliveries, but we cannot force the driver to leave the package if no one is home.  If you live in a relatively low crime area and the risk is small, the driver will usually leave the package at your door or other safe area, but it is solely up to your UPS driver's discretion whether or not to require a signature.   This also applies to any special shipping instructions that you have asked us to include on your shipping label.
8. UPS does not deliver on weekends or holidays.   Do not include these days when estimating your expected delivery date.
9. We will charge you a $10 fee for shipments that are either re-routed after leaving our warehouse or are incorrectly addressed due to customer's error.  Shipping labels are generated directly from the shipping information you have entered.  If you provide us an incorrect zip code or other addressing error e.g. incorrect or missing apartment number you will be charged the $10 fee since the shipping company will charge us a fee for this correction.